OriginClub - International Dating Club
 
  
OriginClub Support
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Welcome to OriginClub Support Centre! You can ask us any questions concerning our company, site, services, tour organisation etc.

You may find the answer to your question right now in the Frequently Asked Questions section below. If you haven't found answer to your question there, enter your ID and password and write your question. We'll answer it in the shortest possible time.

Frequently Asked Questions (FAQ)

  General Questions
     Can I order the services of an interpreter for the period of my stay?
     I'm in the videochat but cannot see any women there. Where are they?
     Some women have video presentation – what are they and how to see them?
     There are strange red stars in women's profiles, what do they mean?
     Do I need to pay money at once to join OriginClub?
     Who is the OriginClub service meant for?
     Who can become a member of OriginClub?
     IMBRA
     Ñommunicate with a lady
     OriginClub Office
  OriginClub Membership
     Membership's canceling
     Monthly membership
     Membership
  Publishing Profiles and Photos
     My profile isn't published when I changed the photos. Why?
     Why I did not see my profile published?
     Is the registration on your site is for free?
  Correspondence
     I can not see the woman with whom I corresponded. Where is she?
     Can I send my woman a letter with photos?
     What letters can I receive for free?
     I'm constantly receiving e-mail notifications about new messages waiting for me in OriginClub. Why am I sent them? Is it a spam?
     How are the letters translated?
     Why should I correspond through the site? If I don't want that.
     Why shoud I pay for sending letters?
  Contact Data Exchange
     How can I get my woman's contact data?
     Why should I make a request for contact data exchange before I can get them?
     Can I exchange contact data in the letters?
  Live Video Chat
     Can I use a microphone to speak with a woman during videochat?
     Why I can see the woman while she cannot see me?
     Do you have a system of bonuses?
     How much video credits do I need for private videochat?
     What kinds of membership fee do you have?
     What is the difference between Public videochat and Private video chat?
     I want to chat with women. What should I do for that?
  Tours
      I do not need visa to go to Russia, am I right?
     Can you help me to organize my trip to my Lady?
  Flowers and Gifts Delivery
     Please, tell when flowers are usually given to women in Russia?
     Can I make an order if I only know the ID of the woman?
     Can you deliver flowers to my woman?
  Payments
     What other ways to replenish my account are available in OriginClub?
     How can I pay for the services of OriginClub?
     Why I refused authorization?
     Can I pay by debit card?
     Why wasn't my account in OriginClub replenished at once?
     How do you accept credit cards and secure the payments?
  Success Stories
     You helped me to find my future wife! Can I publish our photos and our happy story in our site?
  Scam Reports
     I've been reading a lot in the Internet about Russian women – that they are poor, have low salaries and seek only men from wealthy countries in order to get their money.
     I was corresponding with a woman for a long time, then I sent her money, and now she doesn't answer me. What should I do?
     I want you to know that you have a scammer registered in your catalog.
  Technical problems
     At the present moment the site is working very slowly, what's up?
     I cannot see some pictures and links in your site. What should I do?
     RSS channel

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